Stay Agreement

Hotel Accommodation Agreement:

“Guest” refers to any individual or entity that enters into an Accommodation Contract with the Hotel for the use of its lodging facilities.
“Hotel” refers to “Petit Grande Miyabi” including its owners, management, and employees.
“Accommodation Contract” refers to the agreement between the Hotel and the Guest, which governs the terms of the Guest’s stay at the Hotel.
“House Regulations” refer to the rules established by the Hotel regarding the conduct and behavior expected from Guests during their stay.

Jurisdiction and Governing Law:

• This Agreement shall be governed by and construed in accordance with the laws of Japan. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the Japanese courts.

Article 1: Application Scope

•  The agreement for accommodation and any associated agreements between the Hotel and the Guest will adhere to the stipulations outlined in these Terms and Conditions. Any aspects not covered herein will be governed by the applicable laws and regulations, as well as customary practices observed in Japan.

• If the Hotel enters into a specific agreement with the Guest, provided such an agreement complies with the laws and customary practices in Japan, it will supersede the provisions outlined in these Terms and Conditions, without prejudice to the aforementioned paragraph.

Article 2: Accommodation Contract Application

• 1. Any Guest wishing to apply for an Accommodation Contract with the Hotel must provide the following details to the Hotel:
• (1). Name(s) of the Guest(s).
  (2). Dates of intended accommodation and estimated time of arrival.
  (3). Contact information of the Guest.
  (4). Any other necessary particulars as deemed by the Hotel.

• 2. Should there be any changes to the details provided in subparagraph 1 of this article, the Guest is obligated to inform the Hotel promptly, and no later than two weeks prior to their check-in date.

• 3. If a Guest requests an extension of their stay beyond the dates specified in subparagraph 1(2) of this article, such request will be considered as a new application for an Accommodation Contract at the time of the request.

Article 3: Conclusion of Accommodation Contract

• 1. The Accommodation Contract is deemed concluded once the Hotel has duly accepted the application as outlined in the preceding article. However, this does not apply if it is proven that the Hotel did not accept the application.

• 2. Upon conclusion of the Accommodation Contract as per the aforementioned provision, the Guest is required to settle an accommodation deposit amounting to 50% of the total fee for the intended stay, as determined by the Hotel. This deposit must be paid by the specified date set by the Hotel, prior to the Guest’s arrival. The Hotel accepts the following payment methods for the deposit: cash in Japanese currency, coupons, or credit cards. The specific conditions under which the deposit is refundable should be clearly stated elsewhere in the contract or in a cancellation policy document provided to the Guest.

• 3. The following circumstances shall render the application for the Accommodation Contract null and void, indicating the Guest’s lack of genuine intention to stay at the Hotel:
  (1) Failure to pay the accommodation deposit in full before the commencement of the accommodation or by the date specified by the Hotel.
  (2) Failure of the Hotel to communicate with the Guest based on the details specified in Paragraph 1(3) of Article 2 within ten days from the initial contact made by the Hotel. If the accommodation commencement is less than ten days away, the Hotel must communicate with the Guest by 15:00 on the day of the accommodation commencement.
  (3) Guest refusal to engage in communication with the Hotel.

• 4. Should any of the situations outlined in Article 3.3 (2) or (3) occur, the Hotel is not obligated to refund any funds already received from the Guest.

Article 4: Special Contract Exempting Accommodation Deposit

• 1. Despite the provisions outlined in Paragraph 2 of the previous article, the Hotel reserves the right to enter into a special contract that does not require an accommodation deposit after the Accommodation Contract has been concluded as specified in the same paragraph.

  2. If the Hotel has neither requested payment of the deposit as stipulated in Paragraph 2 of the preceding article nor specified the payment date of the deposit upon acceptance of the application for an Accommodation Contract, it shall be deemed that the Hotel has accepted a special contract as described in the previous paragraph.

Article 5: Rejection of Accommodation Contract

• The Hotel reserves the right to reject an application for an Accommodation Contract under the following circumstances:

  1. When the application for the Accommodation Contract does not comply with the provisions outlined in these Terms and Conditions.

  2. When the Hotel is fully booked and no rooms are available.

  3. When rooms in the Hotel are prioritized for victims and disaster recovery personnel during a disaster or emergency.

  4. When the Guest seeking accommodation is anticipated to behave in a manner contrary to laws, public order, or good morals regarding their stay.

  5. When the Guest or related parties are members of organized crime groups or antisocial forces as defined by the relevant legislation.

  6. When the accommodation request places an unreasonable burden on the Hotel.

  7. When the Guest seeking accommodation exhibits clear symptoms of carrying an infectious disease.

  8. When the Hotel is unable to provide accommodation due to natural disasters, facility malfunctions, or other unavoidable circumstances.

  9. When the Guest is intoxicated or behaves in a manner likely to disturb other guests or interfere with Hotel operations.

  10. When the Guest exhibits obvious signs of mental or physical disorders.

  11. When the application is made solely by minors without parental consent.

  12. When the application is made with the intention of transferring the right to stay to another person.

  13. When the application is made without genuine intention to stay.

  14. When the Hotel is legally entitled to refuse accommodation under applicable laws, regulations, or prefectural ordinances.

Article 6: Right to Cancel Accommodation Contracts by the Guest

• 1. The Guest is entitled to cancel the Accommodation Contract by notifying the Hotel accordingly.
  2.In the event that the Guest cancels the Accommodation Contract either in full or in part, the Guest shall be liable to pay cancellation charges as specified in Appendix Table 2.
  3. Should the Guest fail to arrive by the scheduled time of arrival for the commencement of the accommodation without prior notice, the Hotel reserves the right to consider the Accommodation Contract as cancelled by the Guest.

Article 8. Registration

• 1. The Guest shall register the following particulars at the front desk of the Hotel on the day of accommodation:

  (1) Name, age, sex, address, and occupation of the Guest(s).

  (2) Nationality, passport copy, port, and date of entry to Japan if the Guest is not a Japanese national.

  (3) Scheduled date and time of departure.

  (4) Any other particulars deemed necessary by the Hotel.

Article 9: Occupancy Hours of Guest Rooms

• 1. Guests are entitled to occupy the contracted guest room from 3:00 PM on the day of arrival until 11:00 AM on the day of departure. For stays spanning multiple nights, the room shall be available for use throughout the entire day, except on the arrival and departure dates.

  2. Despite the provision of the preceding paragraph, the Hotel may allow the Guest to occupy the guest room outside the specified hours, in which case an additional charge shall apply. Should the Guest occupy the room beyond the designated check-in time on the departure date, the room rate for one night shall be charged. Similarly, if the Guest occupies the room before the designated check-out time on the arrival date, the same charge shall apply.

  3.While the Guest occupies the room in accordance with the preceding two paragraphs, the Hotel reserves the right to enter the room and undertake necessary measures for safety, hygiene management, or other administrative purposes.

Article 10. Observance of House Regulations

• 1. The Guest is required to observe the House Regulations established by the Hotel.
  2. The House Regulations cover various aspects of conduct and behavior within the Hotel premises, including but not limited to noise levels, smoking policies, use of facilities, and adherence to safety guidelines.
  3. Failure to comply with the House Regulations may result in penalties, including but not limited to fines, eviction from the premises, or legal action.
  4.The Guest is responsible for ensuring that all members of their party, including accompanying individuals and visitors, also adhere to the House Regulations.
  5.The Hotel reserves the right to amend or update the House Regulations as deemed necessary, with any changes communicated to Guests in a timely manner.

Article 11. Business Hours

• 1. The Hotel’s business hours for various facilities and services, including but not limited to reception, dining, and amenities, shall be clearly communicated to Guests upon check-in.

  2. Any changes to the regular business hours shall be promptly communicated to Guests through appropriate channels, such as notices in common areas or via the hotel’s communication systems.

Article 12: Payment of Accommodation Charges

• 1. The breakdown and method of calculation of the Accommodation Charges, etc., that the Guest shall pay, are detailed in Appendix Table 1.

  2. The Accommodation Charges, etc., as outlined in the preceding paragraph, shall be settled at the front desk upon the Guest’s departure or as requested by the Hotel. Payment can be made in cash in Japanese currency or through other acceptable means such as IC Money, SUICA or credit cards.